• Southampton and West Hampshire CCG Outcome data and satisfaction survey results August 2013

    % Urgent Offered in 72 Hours 100
    % Standard Offered in 10 Days 98.55
    % of Referrals Urgent 2.68
    % of Referrals Standard 92.41
    Average wait time for urgent referrals (days) 4
    Average wait time for standard referrals (days) 5
    Average DNA Rate 4.37
    % offered Care Plan 99.11
    % Asked to complete PROM 100
    Average change in PROM 24
    % Average improvement in PROM 62.17
    Average days between discharge and discharge letter 1.74
    % Urgent offered treatment in 2 weeks 100
    % Standard offered treatment in 6 weeks 100
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