• Patient Satisfaction Survey Results March 2013

     
    1. How easy was it to make an appointment with this service?
    Easy
    88%
    Fairly Easy
    12.%
    Difficult
    %
    No Comment
    %
    2. How happy were you with your appointment location?
    Very Happy
    92%
    Happy
    8%
    Indifferent
    %
    Unhappy
    %
    3. Were you given a choice of location, date and time for your appointment?
    Yes
    88%
    No
    12%
    4. Were you offered an appointment within 10 days of being referred by your Doctor?
    Yes
    100%
    No
    %
    5. Before your appointment were you supplied information on what would happen to you during your consultation?
    Yes
    88%
    No
    12%
    6. Did you find your clinician courteous and considerate at all times?
    Yes
    100%
    No
    %
    7.  Did your clinician give a helpful explanation of your condition and discuss the treatment options with you?
    Yes
    100%
    No
    %
    8. Were you given advice on self management and a home exercise plan to take home with you?
    Yes
    100%
    No
    %
    9. How would you rate the service you received?
    Very Satisfied
    96%
    Satisfied
    4%
    Good
    %
    Poor
    %
    Very Poor
    %
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