• Patient Satisfaction Survey Results March 2013

      1. How easy was it to make an appointment with this service? Easy 88% Fairly Easy 12.% Difficult % No Comment % 2. How happy were you with your appointment location? Very Happy 92% Happy 8% Indifferent % Unhappy % 3. Were you given a choice of location, date and time for your appointment?

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  • SDO Ltd NHS SHP Outcome Measures March 2013

      Stats % Urgent Offered in 72 Hours 100% % Standard Offered in 10 Days 96% % of Referrals Urgent 7% % of Referrals Standard 93% Average wait time for urgent referrals (days) 4 days Average wait time for standard referrals (days) 6 days Average DNA Rate 3% % offered Care Plan 98% % Asked

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